Nokia SDM_2002001040 Actual Tests : SDM Certification - CARE

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Nokia SDM_2002001040 Exam Syllabus Topics:

Nokia SDM Certification - CARE Sample Questions:

1. Who is responsible for providing comments regarding Care financial deviation to plan?

A) F&C Controller.
B) CT Head.
C) Project Manager.
D) Care Program Manager.

2. Which of the following statements is true to be SOX Compliant in SDM-EX4-Care Contract Management?

A) NSN must have a Customer Purchase Order for the actual Care we are delivering.
B) NSN must have a Contract defined in CDB and a Customer Purchase Order.
C) NSN must have a letter of intent from the Customer's Legal Department.
D) NSN must have a written, signed Contract and a Customer Purchase Order.

3. How does an NSN-PRS report show that SAP / accounting system and NELLE are set-up consistently?

A) It compares the GIC structure with the Service Order structure.
B) The totals coming from NELLE and SAP / accounting system match.
C) Forecasted and actual cost and sales are on the same GICs.
D) The half-year total remains stable.

4. What is an additional possible use of a well made Care Plan?

A) It could substitute the contract in disputes with the customer after the serious outage.
B) It could be used to facilitate financial forecasting and to consolidate price information.
C) It could serve as an induction document, helping to introduce new Care Team Members.
D) It can be used as a template for NI Project Plan creation.

5. Who is the main responsible person to drive the Care Contract Renewal through the whole renewal process after the Internal Kick-off Meeting?

A) Care Service Engagement Manager.
B) CT Head.
C) Care Renewal Leader.
D) Care Program Manager.

Solutions: