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Salesforce Salesforce-Communications-Cloud Actual Tests : Salesforce Communications Cloud Accredited Professional (AP) Exam

Salesforce-Communications-Cloud actual test
  • Exam Code: Salesforce-Communications-Cloud
  • Exam Name: Salesforce Communications Cloud Accredited Professional (AP) Exam
  • Updated: Oct 14, 2026
  • Q & A: 82 Questions and Answers
  • PDF Demo
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About Salesforce Salesforce-Communications-Cloud Exam Actual Tests

Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

TopicDetails
Topic 1
  • Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 2
  • Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 3
  • Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-communications-cloud-ap---AP-203

Salesforce Communications Cloud Accredited Professional (AP) Sample Questions:

Question #1

ABC cloud is using communication cloud's order Management for the provision and activations of service.
As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

  • A. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
  • B. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
  • C. Configure GET ERP order callout task straight after the callout task that create an order in ERP.
    Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
  • D. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

  • A. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
  • B. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
  • C. Only Migrate the assets needed when customers are trying to place MACD orders.
  • D. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

  • A. Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites
  • B. Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item
  • C. Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.
  • D. Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

Question #4

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

  • A. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
  • B. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
  • C. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
  • D. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

Question #5

A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

  • A. Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered
  • B. Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered
  • C. Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered
  • D. Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

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