HP HP2-H41 Actual Tests : Selling Imaging and Printing Fundamentals

Which description correctly classifies the HP Access Control solution?

• A. An HP solution that is integrated in the device operating system and provides device security settings
• B. An HP accessory software solution that manages the entire fleet of imaging and printing devices at the same time
• C. An HP around-the-box solution that provides a cost-effective security improvement to the imaging and printing environment
• D. An integrated, policy-based component of the device firmware that provides user access to device features

What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?

• A. The accessories can be ordered from the web, so you do not have to spend time on it.
• B. The margin on accessories is often much larger than on the core product.
• C. Attaching accessories increases transaction time with a customer and increases opportunity to cross-sell.
• D. When customers use accessories, they use the product more which results in their buying more supplies.

Which statement is true about initial contacts that occur between a customer and a business?

• A. Most initial contacts occur during the day.
• B. Most initial contacts result in a purchase.
• C. Most initial contacts are face to face.
• D. Most initial contacts are through a document.

What are some customer benefits of purchasing an HP DesignJet printer rather than outsourcing wide format printing? (Select two.)

• A. Printing on demand
• B. More choices of media
• C. Controlling the customer's intellectual property
• D. Configuring and maintaining the printer
• E. Reducing energy consumption

How do HP Edgeline technology printheads work in Edgeline MFPs?

• A. They move with the paper.
• B. They work with PhotoREt III.
• C. They consume less toner.
• D. They remain stationary.