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HP HP2-B28 Actual Tests : Selling HP Imaging and Printing Supplies
About HP HP2-B28 Exam Actual Tests
HP HP2-B28 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Identifying and Understanding Customer Needs | 25% | - Cost-per-page and total cost of ownership - Customer business and usage scenarios - Matching supplies to printer hardware |
| Understanding Imaging and Printing Supplies | 25% | - Print quality, reliability and yield concepts - Genuine vs. non-genuine supplies - HP supply portfolio and specifications |
| Understanding the Competition | 20% | - Value proposition comparison - Competitor product positioning - HP competitive advantages |
| Sales Tools, Techniques and Process | 30% | - Consultative selling methodology - HP sales and reference tools - Objection handling and closing strategies |
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