SAP Certified - SAP Field Service Management Sample Questions:

1. What is the maximum recommended data volume for an autoscheduling run?
Choose the correct answer.

A) (#technicians * #activities) ≤ 90,000
B) (#technicians * #activities) ≤ 75,000
C) (#technicians * #activities) ≤ 100,000

2. What are some of the features available to technicians on the mobile apps?
There are four correct answers.

A) Using smartforms/checklists
B) Service workflows
C) Recording planned/unplanned consumption of material/spare parts
D) Recording efforts, expenses, and mileage

3. What does the Transformation Preparation Service aim to bridge?
Choose the correct answer.

A) IT and HR integration
B) Marketing and sales process
C) Customer satisfaction levels
D) Vision and execution

4. A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.

A) False
B) True

5. Which of the following is not a crowd role?
Choose the correct answer.

A) Service Customer
B) Partner Admin/Manager
C) Crowd Owner
D) Partner Technician

Solutions: