WGU Principles-of-Management Actual Tests : Principles of Management at Western Governors University(IAC1)

WGU Principles-of-Management Exam Syllabus Topics:

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What is the purpose of the control process? Choose 1 answer

A) To build a dynamic organization at all levels within the company
B) To develop market saturation for the company's product
C) To direct the activities of individuals toward achievement of organizational goals
D) To deliver strategic value by fostering communication throughout the organization

2. Which organizational concept best describes a manager assigning tasks to various employees? Choose 1 answer

A) Teamwork
B) Division of labor
C) Integration
D) Segmentation

3. What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer

A) Customer connection society
B) Customer association organization
C) Customer liaison policy
D) Customer relationship management

4. A corporation listens to people who are affected by change and solicits suggestions from people throughout the organization. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer

A) Participation and involvement
B) Negotiation and reward
C) Education and communication
D) Facilitation and support

5. An executive arrived in a country and was instructed to take the "lift" to the second floor. The executive did not understand the meaning of "lift." Which type of cross-cultural communication barrier is this? Choose 1 answer

A) Barrier caused by semantics
B) Barrier caused by tone differences
C) Barrier caused by differences among perceptions
D) Barrier caused by relativism

Solutions: