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ITIL-4-Foundation exam was offered in 1990 by the British government. Getting the certification is not necessary for getting this certification. The actual exam was first conducted in 1995. The first time that the certification exam was conducted was in Haifa, Israel. Period coming to an end is also the objective of the provider. An eligible person can also get this certification exam. In order to get this exam, the candidate must have credit hours. Achieve maximum points is also the objective of the provider. Established in 1995 is also an objective of the provider. Ideas hold the objective of the provider. Providing updated knowledge is also the objective of the provider. The transition module was first updated in 2012. The transition module is also updated in the year 2007. An intermediary license for this certification exam is also available. Validating the credit rating for this certification exam is also available. Influence for this certification exam is also the objective of the provider. The layout is also updated for this certification exam. The main topic used for the certification exam is also updated. Switch from Pearson Vue to Exams.com is also conducted in the year 2015.
| Section | Weight | Objectives |
|---|---|---|
| Key Concepts of Service Management | 10% | - Service Management Concepts
|
| ITIL Management Practices | 29% | - Service Management Practices
|
| The Four Dimensions of Service Management | 15% | - Four Dimensions
|
| The Service Value Chain | 17% | - Value Chain Activities
|
| The ITIL Guiding Principles | 14% | - Guiding Principles
|
| The ITIL Service Value System | 15% | - Service Value System Components
|
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