Peoplecert ITIL-4-HVIT Actual Tests : ITIL 4 Specialist: High-Velocity IT

Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. To increase resilience of IT systems, an infrastructure and platform management team has recently adopted the SRE approach. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which tool functionality will BEST help this team?

A) Managing configuration settings during a network change
B) Automating virus detection to improve information integrity
C) Updating firewall firmware in order to reduce technical debt
D) Creating a script to automate failover when a network link fails

2. An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?

A) Chaos engineering
B) Design thinking
C) Continuous integration
D) Value stream mapping

3. An organization has a large and complex infrastructure which often leads to incidents that impact users.
Which is the BEST technique to use to improve this situation?

A) Chaos engineering
B) Definition of done
C) Continuous testing
D) DevOps Audit Defense Toolkit

4. Which TWO are characteristics of the service value system within a digital operating model?
1. There are dedicated value streams for each product
2. High performance value co-creation is a part of the culture
3. The service consumer owns the service provider resources
4. A narrow band of visibility is part of the service's design

A) 2 and 3
B) 1 and 2
C) 3 and 4
D) 1 and 4

5. A development team consistently chooses quick fixes to meet release deadlines, knowing that these will make future changes more difficult and costly.
What is this an example of?

A) Chaos engineering
B) Technical debt
C) Loosely coupled architecture
D) Continuous integration

Solutions: