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IBM C9020-971 Actual Tests : IBM Enterprise Storage Technical Support

C9020-971 actual test
  • Exam Code: C9020-971
  • Exam Name: IBM Enterprise Storage Technical Support
  • Updated: Jun 27, 2026
  • Q & A: 55 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $49.99  

About IBM C9020-971 Exam Actual Tests

IBM Enterprise Storage Technical Support Sample Questions:

1. Which product enables a single point-of-control for multiple storage resources to help support improved business application availability and greater resource utilization?

A) Storwize V3700
B) DS8870
C) XIV Gen3
D) IBM SAN Volume Controller built with IBM Spectrum Virtualize software


2. A customer is looking to improve performance in its storage environment. The customer is considering adding SSD drives or a FlashSystem product to the environment.
Which IBM tool will help the customer understand the benefit in performance of these different technologies?

A) Storage Tier Advisor Tool
B) TPC
C) Disk Magic
D) Capacity Magic


3. A customer has a single frame TS3500 with a L23 frame. There are five TS1150 drives and 100 tapes in this frame. The customer wants to add five LTO-6 drives to this TS3500.
What is the most cost effective solution for this customer?

A) Add a L53 frame with LTO-6 drives and add the LTO media to a L53 frame.
B) Add LTO-6 drives to a new D53 frame and add LTO media to the L23 frame.
C) Add a D53 frame with LTO-6 drives and add the LTO media to a D53 frame.
D) Add LTO-6 drives to the existing L23 frame and add the LTO media to a D53 frame.


4. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

A) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
B) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
C) Conduct a workshop with customer system administrators and IBM technical field support representatives to jointly resolve the problem.
D) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.


5. Which solution meets a customer's requirements for 100,000 IOPS and 30TB of raw capacity?

A) FlashSystem 840
B) DS8870 with ranks of 1.2TB drives
C) SONAS with SATA drives
D) XIV with 2TB drives base without any features


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: A

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