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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Product Overview and Specifications | 20% | - Technical specifications and configuration - Model identification and features |
| Topic 2: Troubleshooting and Diagnostics | 35% | - Paper path and feed issues - Print quality problems - Power, communication, and control panel issues - Error codes and messages interpretation |
| Topic 3: Maintenance and Parts Replacement | 25% | - Preventive maintenance procedures - Replacement of consumables and assemblies - Cleaning and calibration |
| Topic 4: Installation and Configuration | 20% | - Network configuration - Hardware setup and installation - Driver and software installation |
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