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| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Operations | 20% | - Monitoring, reporting and performance management - System updates, patches and upgrades - Backup and restore procedures |
| Troubleshooting and Support | 20% | - Problem isolation and resolution - Troubleshooting common issues - Diagnostic tools, logs and monitoring utilities |
| Configuration and Administration | 22% | - Call flow design and routing configuration - POM campaign setup and management - User account and access management - System configuration and settings - Email, SMS and multimedia integration |
| Installation and Deployment | 18% | - Installation prerequisites and requirements - High availability and database installation - Installing AEP and POM components |
| Solution Architecture and Licensing | 20% | - Deployment models, zones and system components - Licensing requirements and feature capacities - Avaya Experience Portal (AEP) and POM architecture overview |
1. Which AEP tool allows administrators to view the history of system changes and updates?
Response:
A) Change log viewer
B) Configuration management database
C) System update tool
D) Administrative console
2. What is an effective method to ensure the integrity of Avaya Meetings Server solution components?
Response:
A) Implementing strict user access controls
B) Conducting periodic performance audits
C) Verifying configurations against baseline standards
D) Regularly updating firewall rules
3. Why are event logs essential in troubleshooting Team Engagement (TE) components?
Response:
A) They facilitate user group management.
B) They provide sequential records of system activities and anomalies.
C) They help in budgeting for IT expenditures.
D) They offer insights into peak usage times.
4. How to ensure effective verification of Avaya Meetings Server solution component configurations?
Response:
A) Regularly updating system firmware and software
B) Implementing robust user authentication processes
C) Conducting routine system audits and checks
D) Engaging with vendor support for troubleshooting
5. Why are real-time tracing tools considered superior to traditional logging for immediate troubleshooting needs?
Response:
A) They provide live insights into system behavior.
B) They offer more detailed historical data.
C) They are easier to configure.
D) They consume less computational resources.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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