Salesforce Slack-Con-201 Actual Tests : Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You facilitated a Policies & Settings Session with your client and they restricted permissions for creating multi-workspace channels to Org Admins and Org Owners only.
An employee on the client's project team will be working with a business unit that has their own workspace within Enterprise Grid and wants to create a multi-workspace channel. They navigate to the #plz-admins channel and submit a workflow to request a multi-workspace channel be created. Once the request is placed in
#plz-admins, admins are responsible for assigning owners and following through with resolving the request.
How should the support model be structured so admins can most efficiently review and complete the employee's request?

A) Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee to create the Slack Connect channel.
B) Funnel all requests to a public channel for admins where they can coordinate ownership of each request.
C) Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
D) Send a request to their workspace admin through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.

2. Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?

A) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
B) In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
C) In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
D) Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.

3. Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?

A) Leave posting permissions open to encourage engagement.
B) Create a workflow where employees can engage by submitting questions.
C) Encourage employees to delete answered questions to keep the channel organized.
D) Ask employees to respond to messages with emoji reactions.
E) Restrict posting permissions to include only the session moderators.

4. You are helping your client prepare for a grid migration. They want to make sure users are prepared for any impact to their workday while the migration is in process.
What should they communicate regarding the end-user experience on the migrating workspace during the grid migration?

A) Users are deactivated at the org level, but can still access the migrating workspace.
B) Users cannot use channels while the workspace is being migrated, but can still direct message each other.
C) Users can continue to work in their Slack accounts on the migrating workspace while the workspace is being migrated.
D) Users are signed out of their Slack accounts on the migrating workspace and the workspace becomes unavailable.

5. Your client is trying to increase Slack adoption across their grid. Their current setting for private channel creation is set to Workspace Admins and Owners only. They would like to make this available for everyone except guests.
Where can this change be made?

A) Adjust channel management settings in workspace settings and channel management for individual workspaces where the Slack adoption was low.
B) Members can adjust channel management settings in individual workspaces where the Slack adoption was low.
C) Adjust channel management settings in org settings, channel management to make sure all workspaces get the same settings.
D) Adjust channel management settings by going to org settings, organization policies, then select permissions and update channel management policy for private channels.

Solutions: