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IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:

1. Cognos Real Time Monitor (RTM) is used to display what type of information?

A) A report detailing how many cases were processed over the past two years.
B) Information about what case outcomes were achieved.
C) Information about cases and tasks currently in process.
D) Information about how to design your case.

2. Which must be installed and configured with IBM Case Manager to enable IBM Sametime?

A) Only Lotus Domino server, IBM Sametime community server, and IBM Sametime proxy server
B) Only Lotus Domino server, IBM Sametime client, and IBM Sametime proxy server
C) Only IBM Sametime client and Lotus Domino server
D) Only IBM Sametime proxy server and Lotus Domino server

3. How do you convert a solution to a template in Production?

A) Use IBM Case Manager Administration Client Import Solution Template function.
B) Use IBM Filenet Enterprise Manager to copy the object to the Target object store.
C) Converting a solution to a template applies only in the development environment.
D) Set the Business Space configuration setting com.ibm.mashups.Solutions to include your template name.

4. A solution designer would like to meet the following business requirement for a solution that has two roles - Clerk and Supervisor. 1. Users belonging to the Clerk role should see the default case details page when viewing case details for a case. 2. Users belonging to the Supervisor role should see the custom case details page when viewing case details for a case. Which steps would the solution designer take to meet this requirement?

A) Only create a custom case details page by duplicating the default case details page and
register the page in the Case page space.
B) Create a custom case details page by duplicating the default case details page and register the
page in the Work page space; In Case builder,
add the Supervisor role and set the case detail page layout to the registered custom case details
page.
C) Create a custom case details page by duplicating the default case details page and register the
page in the Case page space; In Case builder,
add the Supervisor role and set the case detail page layout to the registered custom case details
page.
D) Only create a custom case details page by duplicating the default case details page and
register the page in the Work page space.

5. What is the function used by a task to exchange data with an external system?

A) The PE Assign step to lookup data in the external system.
B) The Content Engine event script.
C) The Case REST API.
D) The PE web services integration capabilities.

Solutions: