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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer has implemented a solution from a third-party vendor that is capable of listing configuration item inventory and supports release management. What is this solution missing to provide a fully functional CMDB?

A) Dependencies
B) Links
C) Relationships
D) Hierarchies

2. Which statement describes functional components provided by IBM Tivoli Provisioning Manager?

A) They provide processes that join financial, contractual, and inventory functions to support life cycle management for hardware and software assets within the IT environment.
B) They provide services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, organizations, and products.
C) They provide customers with access to knowledge search, the ability to log incidents into Incident Management, check status of existing incidents, provide information on system outages, show frequently asked questions, and perform other automated services such as ID Management.
D) They provide automated configuration of IT resources in response to a service request or other trigger; they may include all levels of configuration such as network setup, storage allocation, partition preparation, base builds, application loads, cluster definition, etc.

3. Given that an implementation of IBM SmartCloud Control Desk is integrated to a compatible LDAP system, how would the system administrator modify the access privileges of a problem manager?

A) Use the Problem Management module in the IBM SmartCloud Control Desk
B) Modify the profile information access which the problem manager can change on their own
C) Use the Security module in IBM SmartCloud Control Desk
D) Alter the security properties in the LDAP system using an LDIF update

4. A customer is planning to implement an asset management process including license management. As a part of the solution, discovery of installed software is planned for the server environment, including but not limited to IBM sub-capacity licensing discovery on VMware. The discovered data should be transferred to IBM SmartCloud Control Desk using IBM Tivoli Integration Composer with a predefined integration adapter.
Which product can be used as discovery engine in this scenario?

A) IBM Tivoli Asset Discovery for Distributed
B) IBM Tivoli Endpoint Manager for Software Use Analysis
C) IBM Tivoli Application Dependency Discovery Manager
D) IBM License Metric Tool

5. Which option will help a customer reduce the amount of time they currently spend in evaluating configuration item relationships with each change?

A) Impact Assessment; part of IBM SmartCloud Control Desk
B) Impact Analysis; part of IBM Tivoli Application Dependency Discovery Manager
C) Impact Assessment, part of IBM Tivoli Application Dependency Discovery Manager
D) Impact Analysis; part of IBM SmartCloud Control Desk

Solutions: