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Microsoft 70-685 Actual Tests : Pro: Windows 7, Enterprise Desktop Support Technician

70-685 actual test
  • Exam Code: 70-685
  • Exam Name: Pro: Windows 7, Enterprise Desktop Support Technician
  • Updated: Sep 18, 2026
  • Q & A: 191 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $59.99  

About Microsoft 70-685 Exam Actual Tests

For more information visit:

Microsoft 70-685 Exam Reference

Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx

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What are the topics covered in Microsoft 70-685 Exam

Candidates must know the topics before they start of preparation. Because it will really help them in hitting the core. Our Microsoft 70-685 Exam exam dumps will include the following topics:

  • Managing and maintaining systems that run Windows 7 client (20-25%)
  • Supporting mobile users (15-20%)
  • Identifying cause of and resolving security issues (15-20%)
  • Identifying cause of and resolving desktop application issues (20-25%)
  • Identifying cause of and resolving networking issues (20-25%)

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Duration, language, and format of Microsoft 70-685 Exam

  • Language: English, German, Japanese
  • Length of examination: 150 mins
  • Passing score: 70%
  • Format: Multiple choices, multiple answers
  • Number of Questions: 40-60

Microsoft 70-685 Exam Syllabus Topics:

SectionWeightObjectives
Identifying Cause of and Resolving Desktop Application Issues20%- Troubleshoot application failures and crashes
- Manage application settings and permissions
- Resolve software installation and compatibility issues
Managing and Maintaining Systems That Run Windows 7 Client21%- Manage system recovery and data protection
- Resolve hardware and driver issues
- Troubleshoot system performance and stability
Identifying Cause of and Resolving Networking Issues23%- Resolve network connectivity and IP configuration problems
- Troubleshoot enterprise logon and authentication issues
- Fix name resolution and DNS/DHCP issues
Supporting Mobile Users18%- Configure and troubleshoot remote access
- Support power management and mobile hardware
- Manage offline files and synchronization
Identifying Cause of and Resolving Security Issues18%- Resolve update and antivirus issues
- Manage Windows Firewall and security settings
- Troubleshoot User Account Control (UAC) and permissions

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