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Avaya APSS Unified Communications Online Test Sample Questions:

1. DRAG DROP
The CallPilot@ messaging product continues to play an important role in the Avaya messaging portfolio. Match the terms listed below with their definition or description as it applies to CallPilot@. (Click and drag the definition on the right to the corresponding term on the left.)

2. Scenario No: 1
Avaya has set up a branch office in an emerging market in South Asia. The company engages a channel partner ("Partner" or "Channel Partner") who has contacts within the government to promote and sell its products and services in the above market. In connection with the above, the Partner pays two (2) government officials S250 each. The Partner takes the position that these payments were not made to secure any government business but rather to build relationships to position Avaya's business in the market. Is the Partner potentially in breach of anti-bribery/anti-corruption laws and regulations and Avaya's Anti-Bribery/Anti-Corruption polky?

A) No, because the Partner didn't actually solicit any business for Avaya and the dollar value of the payment is relatively small
B) Yes, because anti-bribery/anti-corruption statutes and Avaya policy prohibit the improper influencing of a foreign public official to secure business from any source

3. Avaya is bidding for a telecommunications project with the Government of India ("GOI") through one of its Partners. The GOI official who is in charge of the tender requests that the Partner arrange a site visit to Avaya premises to check out our facilities. This is part of the bidding process which authorizes the concerned department to undertake a capability study of all the bidders. The Partner and Avaya take the three (3) member GOI team on a tour of Avaya facilities and conduct a demo of our core offerings. At the end of the demo. Partner and Avaya serve refreshments i.e. tea/coffee and biscuits for the GOI team. Have the Partner and Avaya conducted themselves in compliance with Avaya policy?

A) Yes. because there was nothing wrong with facilitating the above since it was arranged pursuant to a legitimate government process (of reviewing bidder capabilities).
B) No, because by hosting government officials, both the Partner and Avaya attempted to influence the government to secure a favorable response bid response.

4. Your client Claudine attended a local user's group meeting and heard about the mobile soft client. She wants to understand the positioning and use cases of the portfolio. What would
you tell her about one-X register Mobile Lite?

A) Uses a client server to provide a graphical user interface for a limited set of UC features on Communication Server 1000 or Communication Manager.
B) Provides a graphical user interface for a limited set of UC features on Communication Server 1000.
C) Uses a free app to provide a graphical user interface for complete UC features on Communication Server 1000 or Communication Manager.
D) Provides a graphical user interface for EC500 or Extension to Cellular telephony features on Communication Server 1000 or Communication Manager.

Solutions: